I have long been a fan of telemedicine. The first time I wrote about telemedicine was in 2007. The following quote is how I explained it to D Magazine in 2013:
“This is a daily occurrence in consumer markets, but is absent in healthcare markets because health plans [including Medicare and Medicaid] pay 89 percent of medical bills,” Herrick says. “You can talk to your attorney over the phone; he or she will bill you for his or her time. You can talk to your accountant over the phone. But most people don’t routinely consult with their physician over the phone because insurers are reluctant to pay for telephone consultations. Many health plans will only reimburse for physician visits if they are in-person—even though more than half of all contacts with primary care physicians could be done by email or over the phone.”